We’re working hard on our combined loyalty program that will launch later this year — giving you more benefits, more rewards and more ways to see the world.

This transition won’t happen overnight, but we want to keep you informed every step of the way and help you make the most of your miles.

Your loyalty is at the heart of everything we do. Mahalo for letting us be your home in the skies.

Rest assured, your miles won't lose their value and your status will be matched in the new program. Here’s what you can do now:

Transfer your miles

Seamlessly transfer miles between HawaiianMiles and Mileage Plan^TM at a 1:1 ratio, free of charge.

Transfer nowOpens external link to page that may not meet accessibility guidelines

Match your status

Link accounts to instantly match Pualani Elite status and enjoy benefits on Alaska and oneworld airlines.

Match nowOpens external link to page that may not meet accessibility guidelines

Transfer your miles

Seamlessly transfer miles between HawaiianMiles and Mileage Plan^TM at a 1:1 ratio, free of charge.

Transfer nowOpens external link to page that may not meet accessibility guidelines

Match your status

Link accounts to instantly match Pualani Elite status and enjoy benefits on Alaska and oneworld airlines.

Match nowOpens external link to page that may not meet accessibility guidelines

Once you link your HawaiianMiles account to Mileage Plan, you can transfer miles between programs at a 1:1 ratio. With Mileage Plan, you can earn and redeem miles across a network of 30 global airline partners, including the oneworld Alliance, to see more of the world.

Plus, Pualani Elite members can match their status and take advantage of even more travel benefits. See Comparison Chart.

1. Not a Mileage Plan member? Join for free.

2. Link your accounts by signing in to both.

3. Instantly match your status on Alaska and oneworld airlines.

1. Not a Mileage Plan member? Join for free.

2. Link your accounts by signing in to both.

3. Instantly match your status on Alaska and oneworld airlines.

Link nowOpens external link to page that may not meet accessibility guidelines

• Are my HawaiianMiles still valid?
  Absolutely. You can expect no changes to your HawaiianMiles account or mileage balance.
• I'm a HawaiianMiles member. Do I need to sign up for a Mileage Plan account?
  We're excited to share that you can now earn HawaiianMiles when flying on Alaska Airlines. HawaiianMiles members who want to redeem award flights on Alaska (including awards with both Alaska and Hawaiian flights) can transfer their HawaiianMiles to Mileage Plan miles, then redeem via alaskaair.com. 
  
  HawaiianMiles members can also match or boost their status across both our loyalty programs. To link accounts, you must sign up for a Mileage Plan account.
• Will the HawaiianMiles program continue to exist and if so, until when?
  Later this year, HawaiianMiles and Mileage Plan will be integrated into a single loyalty program for both Hawaiian Airlines and Alaska Airlines. While the HawaiianMiles branding will phase out, the miles you've accumulated will be preserved and transferred to the new program.
• What is changing?
  Later this year, your HawaiianMiles will be merged into your single loyalty account in the combined program. If you have an existing Mileage Plan account, we encourage you to link your accounts to ensure we move all your HawaiianMiles information into the correct account. If you don’t have a Mileage Plan account yet, create one and link it so you are all set up with an account and password so you can easily access your benefits when they are transferred over.

• Do I need to take action before the new single loyalty program is live?
  We encourage you to sign up for an Alaska Mileage Plan account and link your Alaska and HawaiianMiles accounts here. We will track your elite-qualifying miles (EQMs) in both programs and award elite status in both programs, based on your combined EQM balance. Linking accounts now will also ensure the most seamless access to your miles during the transition period later this fall.
  
  You are welcome to convert your HawaiianMiles miles into Mileage Plan miles at any point this year. When the combined loyalty program is launched, any miles you haven’t converted will be moved over for you.
• What if I don’t have an Alaska Mileage Plan account? Do I need one?
  If you don’t already have an Alaska Mileage Plan account, we encourage you to sign up for one at AlaskaAir.com. Once you’ve created your Mileage Plan account, we encourage you to then link your Alaska and HawaiianMiles accounts here.
  
  Creating a Mileage Plan account and linking accounts now will also ensure the most seamless access to your miles once the loyalty programs combine later this fall.
• How do I link my Alaska Airlines Mileage Plan and Hawaiian Airlines HawaiianMiles accounts?
  Visit alaskaair.com/linkaccount and follow the instructions provided.
• What benefits do I get?
  By linking your accounts, you will be eligible for a status match. We will either match your existing elite status in either program or award status in both programs based on your combined elite-qualifying miles (EQMs), whichever is higher.
• How long does it take for my status to be updated?
  Allow up to 72 hours for your status to be reflected in your account.
• Are there any restrictions on who can participate in this status match?
  Yes. Guests currently participating in a status match or fast-track challenge are ineligible until they’ve completed the challenge requirements.
• Do combined 2025 elite-qualifying miles count towards Mileage Plan milestones?
  No. Only elite-qualifying miles earned directly through Mileage Plan qualify towards milestones. Once we combine Mileage Plan and HawaiianMiles into one program, your combined elite-qualifying miles balance will count toward milestones in the combined program.
• Through this promotion, will I receive the bonus miles or Choice Benefits associated with MVP Gold 75K or MVP Gold 100K status?
  No. Members who qualify for Mileage Plan MVP Gold 75K or MVP Gold 100K status through this promotion are not eligible for the 50,000 bonus miles or the 100K Choice Benefits.
• Do combined 2025 elite-qualifying miles count towards additional Upgrade Certificates in the HawaiianMiles program?
  No. Only elite-qualifying miles earned directly through HawaiianMiles qualify towards additional Upgrade Certificates beyond Pualani Platinum status.
• How often will my combined account activity be checked?
  Combined activity (including EQMs earned through the Hawaiian Airlines credit card) will be checked monthly.
• What happens when the Mileage Plan and HawaiianMiles programs are combined into a single loyalty program?
  When the programs are combined, equivalent status will be granted in the new program through the end of the respective status validity period.
• What are the validity periods for the matched statuses?
  • For status matched based on 2023 activity: Mileage Plan status is valid through December 31, 2024, and HawaiianMiles status is valid through February 28, 2025.
  • For status matched based on 2024 activity: Mileage Plan status is valid through December 31, 2025, and HawaiianMiles status is valid through February 28, 2026.
  • For status matched based on 2025 activity: Mileage Plan status is valid through December 31, 2026, and HawaiianMiles status is valid through February 28, 2027.
• Can the terms and conditions of this offer change?
  Yes, the offer is subject to change without notice. All terms and conditions of the Mileage Plan^TM and HawaiianMiles programs apply.

• How do I log in to my account after linking my Mileage Plan and HawaiianMiles accounts?
  You can log in to either your Mileage Plan account or HawaiianMiles account using your existing individual account credentials. The linked status and benefits will be reflected in both accounts.
• Will I need to create a new login after linking my accounts?
  No. You will continue to use your existing login credentials for both your Mileage Plan and HawaiianMiles accounts.
• What will my account page look like after linking?
  After linking, your account will display your updated elite status in both your Mileage Plan and HawaiianMiles accounts. The corresponding benefits and status will also be reflected. Your available miles will remain the same.
• Will I receive notifications about my status and benefits after linking?
  You will receive notifications and updates about your status via your selected communication channels in your Mileage Plan and HawaiianMiles accounts.
• Can I unlink my accounts if I change my mind?
  Yes, you can unlink your accounts by contacting customer service for either Alaska Airlines or Hawaiian Airlines. However, any matched status may be affected.

• I tried linking my accounts, but it's not working. What should I do?
  • Double-check that you have entered the correct information for both accounts.
  • Verify that your accounts are in good standing and not currently under any restrictions
  • Clear your browser cache and cookies, then try linking again.
  • Try using a different browser or device.
  • If the problem persists, contact customer support for assistance. Alaska Airlines and Hawaiian Airlines customer service teams can help resolve any technical issues.
• What should I do if I receive an error message while linking my accounts?
  • Ensure all required fields are filled out.
  • Check for any typos or incorrect information.
  • If the error persists, contact customer support and provide them with the error message details for further assistance.

• Can I continue to earn HawaiianMiles on Hawaiian Airlines flights?
  Yes, to earn HawaiianMiles on Hawaiian Airlines-operated flights, continue to use your HawaiianMiles number on your reservations, and you will earn miles as usual. You may book on either HawaiianAirlines.com or AlaskaAir.com.
• How do I earn HawaiianMiles on Alaska Airlines flights?
  When booking an Alaska Airlines operated flight, enter your HawaiianMiles number on your reservation.Learn more here. You may book on either HAwaiianAirlines.com or AlaskaAir.com.
• As a HawaiianMiles member, can I earn miles on Alaska’s global airline partners or on oneworld airline partners?
  While you cannot earn HawaiianMiles when flying with Alaska's partners, you can use your Mileage Plan number to earn when flying on Alaska’s global partners, and can seamlessly transfer miles between your Mileage Plan account and HawaiianMiles account at a 1:1 ratio for no charge. Make sure you have an account in both HawaiianMiles and Alaska’s Mileage Plan. Miles can only be transferred between accounts owned by the same individual. Transfer now.
• Which frequent flyer program should I place on my booking (elite and non-elite)?
  Simply use the frequent flier number associated with the airline that you are flying. For example, if you are flying on Hawaiian Airlines or a HawaiianMiles partner, use your HawaiianMiles number. If you are flying on Alaska or an Alaska Global partner, use your Alaska Mileage Plan number.

• Will I continue to be able to redeem HawaiianMiles for Hawaiian Airlines flights?
  You’ll continue to be able to use HawaiianMiles for Hawaiian Airlines flights until we combine programs later this year. Once we combine programs, your HawaiianMiles will be converted into the new program at a 1:1 ratio. This means that for every HawaiianMiles mile you have, you'll receive an equivalent number of miles in the combined program. You will then be able to redeem those miles to book flights on both Hawaiian Airlines and Alaska Airlines, as well as on partner airlines.
  
  Even before program combination, if you would like to use your HawaiianMiles to book an award on Alaska, a combination of Alaska and Hawaiian, or an Alaska partner flight, you can transfer your HawaiianMiles to Mileage Plan miles at no cost. Transfer now. 
• Can I redeem my HawaiianMiles on Alaska Airlines flights?
  Prior to the combination of the programs, you can transfer your miles to Mileage Plan miles to book flights on both Hawaiian Airlines and Alaska Airlines, as well as on partner airlines within the Mileage Plan network. This expansion provides more options for redeeming your miles.

• I have the Hawaiian Airlines credit card. Will my card benefits work on Alaska Airlines flights?
  Your Hawaiian Airlines® World Elite Mastercard® will continue to be valid after the combination of the programs, and we look forward to expanding the utility of your benefits across both airlines. Today, you will receive 3 miles per $1 when you book Alaska Airlines flights via hawaiianairlines.com, and Hawaiian Airlines® World Elite Mastercard® primary card holders will receive two free checked bags when using their card to book Alaska Airlines-operated flights.*
  
  Companion award benefits will be available for use on either Hawaiian- or Alaska- operated flights beginning later this fall.
• I have the Hawaiian Airlines credit card. Will my card be canceled?
  Your Hawaiian Airlines credit card will continue to function as it does today. There are no changes to the Hawaiian Airlines credit card program or your cardholder benefits.

• How do I match my Pualani Elite status to Mileage Plan status? What benefits do I receive?
  Elite members in either program can now link accounts to have their status matched or awarded across both HawaiianMiles and Mileage Plan. Match now.
  
  When you status match, you will receive the equivalent Mileage Plan elite status. When flying on Alaska-operated flights, enter your Mileage Plan number on your reservation to enjoy all the generous benefits and features that Mileage Plan is known for, including access to milestone rewards, the ability to earn elite-qualifying miles across a wide range of activities, and the ability to earn and redeem across more than 30 oneworld and global partner airline flights. Learn more about all that Mileage Plan has to offer.
  
  Mileage Plan benefits are also available on Hawaiian Airlines-operated flights. Just enter your Mileage Plan number on your reservation. Learn more here.
• Will my HawaiianMiles Pualani Elite status be recognized when traveling on Alaska Airlines?
  Pualani Elite status is not recognized on Alaska flights. If traveling on Alaska or an Alaska global partner, we encourage you to sign-up for an Alaska Mileage Plan account and link your Alaska and HawaiianMiles accounts here. We’ll match your status and track your elite-qualifying miles (EQMs) in both programs. When you travel on Alaska, you should use your Mileage Plan number to receive elite recognition.
• Will my HawaiianMiles elite-qualifying miles (EQMs) count toward my Alaska Airlines Mileage Plan status?
  Yes, your EQMs from Hawaiian Airlines will count toward your Alaska Airlines status. This means that your combined EQMs from both airlines will be considered when determining your elite status level. Link your account.

• What is Huaka‘i by Hawaiian and how can I sign up?
  Huaka‘i by Hawaiian is our new benefits program, created exclusively for Hawaii residents. Huaka‘i refers to a journey with purpose, and offers exclusive travel benefits, including one free checked bag and quarterly fare discounts on Neighbor Island flights, as well as access to monthly network-wide fare deals. Membership is free – learn more and register now.

• Will my lifetime flown miles across Alaska and Hawaiian be combined to determine eligibility for Million Miler recognition?
  When our two programs come together, we will also combine your lifetime miles across both programs toward the Million Miler milestone. At that time, if your combined lifetime flown miles balance exceeds 1 million miles, you will immediately become eligible for Million Miler benefits. In the meantime, any Hawaiian flights you credit to Mileage Plan already count toward Million Miler.

• Will I be able to earn miles on oneworld and other global airline partners?
  You can earn miles on oneworld and global airline partner flights today by using your Mileage Plan number. Your Mileage Plan account will become your new account in the combined loyalty program. We encourage you to sign-up for an Alaska Mileage Plan account and link your Alaska and HawaiianMiles accounts here.
• As of June 30, 2025, with which partners will I no longer be able to earn HawaiianMiles?
  The following partnerships will phase out of the HawaiianMiles program this summer. Please note that Alaska’s Mileage Plan includes many of the same or similar partners — overall it has a much larger portfolio of partners.
  
  Partner Airlines

  • China Airlines
  • Japan Airlines
  • JetBlue
  • Korean Air
  • Virgin Atlantic
  • Virgin Australia

  Other partners

  • Rocket Mortgage
  • Ahahui Koa Anuenue
  • Carmel Limo
  • Pacifica Island Art
  • Alohilani Resort Waikiki Beach
  • Park Shore Waikiki
  • Twin Fin
• As of June 30, 2025, with which partners will I no longer be able to redeem HawaiianMiles?
  The following partnerships will phase out of the HawaiianMiles program this summer. Please note that Alaska’s Mileage Plan includes many of the same or similar partners — overall it has a much larger portfolio of partners.

  • China Airlines
  • Japan Airlines
  • JetBlue
  • Korean Air
  • Virgin Atlantic
  • Virgin Australia

  Other partners

  • Boyd Rewards (redemption of HawaiianMiles for Boyd Points)
  • Foodland (redemption of miles for gift cards)
  • Hele Gas (redemption of miles for gift cards)
  • Koa Pancake House (redemption of miles for gift cards)
  • Kono’s Restaurants (redemption of miles for gift cards)
  • Maui Jim Sunglasses (redemption of miles for a pair of sunglasses)
  • The Alley Restaurant (redemption of miles for gift cards)
• Will I be able to earn with other partners within the combined loyalty program?
  Yes, by signing up for an Alaska Mileage Plan account and linking your HawaiianMiles account, you’ll be able to earn with Alaska’s extensive portfolio of partners, including several of Hawaiian’s airline, hotel, car, and shopping partners.
  Stay tuned for more updates in the coming months, and be sure to check back here or on Alaska’s Partner page for the latest information on new partners.

• Can I expect any new benefits in the combined loyalty program?
  In the new combined program, you’ll become immediately eligible for all the generous benefits and features that Mileage Plan is known for, including access to milestone rewards, the ability to earn elite-qualifying miles across a wide range of activities, and the ability to earn and redeem across more than 30 oneworld and global partner airline flights.Learn more about all that Mileage Plan has to offer.
• How will the combined loyalty program affect my current HawaiianMiles benefits? Will my miles expire or become less valuable?
  HawaiianMiles will be converted to Alaska Airlines Mileage Plan miles at a 1:1 ratio. This means that for every HawaiianMiles you have, you'll receive an equivalent number of Mileage Plan miles. You are welcome to convert your HawaiianMiles miles into Mileage Plan miles at any point this year. Any miles you haven’t converted when the programs are combined will be moved over for you. Be sure to link your accounts to ensure the most seamless access to your miles during the transition period.
• Will the Huaka’i by Hawaiian program and benefits continue once the programs are combined?
  Yes, Huaka'i by Hawaiian will continue once the programs are combined. It is our new benefits program, created exclusively for Hawaii residents. It is free to sign up for Huaka’i by Hawaiian, which comes with exclusive travel benefits, including one free checked bag and quarterly fare discounts on Neighbor Island flights, as well as access to monthly network-wide fare deals.  Learn more and Register now.
• Will the HawaiianMiles Neighbor Island bag discount continue once the programs are combined?
  When the loyalty programs are combined, the HawaiianMiles member discount on checked baggage will no longer be available. However, Hawaii residents should sign up for Huaka‘i by Hawaiian, which includes one free checked bag when traveling between the Neighbor Islands. Learn more and Register now.

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