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Checked bag fees
The fee for checked baggage depends on where you are flying: wholly within the State of Hawaii, between Hawaii and North America (either direction) or Internationally, fees are based on the country...
Date Updated:
04/08/2025
Restricted items
It can be difficult to keep up with the latest rules for what you can and can't bring. We've put together this list for some of the more common restricted items. Common restricted items...
Date Updated:
06/03/2024
Traveling with a Lap Child (Under the Age of 2)
If you are traveling with a lap child, you must call Hawaiian Airlines Reservations for further assistance. Traveling with a Child (under the age of 2) Lap Child Traveling Restrictions...
Date Updated:
04/11/2022
Web Check-In
Don’t like lines? Neither do we. Web Check-In lets you check in online, print your boarding pass and prepay baggage fees for most Hawaiian Airlines flights, from 24 hours before your scheduled...
Date Updated:
11/05/2024
Traveling with a Child (Over the Age of 2)
Travel Restrictions and Required Documentation Child Fares Making a Reservation Baggage Information and Exemptions Child Restraint Systems (Car Seats) Are you planning to travel with a lap child or...
Date Updated:
12/02/2024
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Most Popular Help Pages
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Checked bag fees
2.
Restricted items
3.
Traveling with a Lap Child (Under the Age of 2)
4.
Web Check-In
5.
Traveling with a Child (Over the Age of 2)
6.
Children Traveling Alone
7.
Surfboards and similar items
8.
Traveling with a Child (Under the Age of 2) - Purchased Seat
9.
Baggage Restrictions for Travel with Our Airline Partners
10.
In-Flight Meal Service
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